Statistical modelling services provided will be:
- Carrying out exploratory and testing activities to investigate potential relationships between data variables
- Developing linear, non-linear and multiple regression models
- Making statistical inferences about the developed models
Statistical Quality Control
Statistical quality control services will be:
- Descriptive Statistics – used to describe quality characteristics and relationships. Included are statistics such as the mean, standard deviation, the range and a measure of the distribution of data
- Statistical Process Control (SPC) – a statistical tool that involves inspecting a random sample of the output from a process and deciding whether the process is producing products with the characteristics that fall within a predetermined range. SPC answers the question of whether the process is functioning properly or not.
- Acceptance Sampling – the process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results. Acceptance sampling determines whether a batch of goods should be accepted or rejected.
Surveys
Survey services provided will be mainly market surveys and political polls. These will be carried out through:
- Study planning – establishing the goals of the project
- Sample Study – determining the sample for the study
- Interviewing methodology – choosing the effective and efficient interview technique
- Questionnaire design – determining what questions will be asked
- Pretesting the questionnaires – testing the questions with a small sample to give preliminary observations
- Questionnaire administration – conducting the interview
- Data collection and analysis – Collecting questionnaires and studying responses to questions
- Report production – presentation of the results and outcome of the study
Total Quality Management
Total quality management services provided will be:
- Using the seven tools of quality control to help clients deal with quality problems.
- Cause-and-effect diagram – a chart that identifies potential causes of particular quality problems
- Flowchart – a schematic diagram of the sequence of steps involved in an operation or process
- Checklist – a list of common defects and the number of observed occurrence of these defects
- Control Charts – charts used to evaluate whether a process is operating within set expectations
- Scatter diagrams – graphs that show how two variables are related to each other
- Pareto Analysis – A technique used to identify quality problems based on their degree of importance using Pareto charts ( a chart that ranks the cause of poor quality in decreasing order bases on the percentage of defects each has caused)
Production Services
Production services provided will be:
- One initial consultation and discussion of detailed project specifications
- Prompt estimate of the time to complete the project
- Discussion and approval of the quote price
- After approval of quote price there will be one meeting for contract signing
- All correspondence throughout the project such as telephone calls, emails or faxes
- One proof meeting with mock-up if possible
- One final approval meeting
- All work will be produced in-house copied to a CD-ROM and stored. All original work cannot be copied or reproduced without permission.
- Production and presentation of reports to clients
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